Delta’s most recent controversy involved the airline forcibly removing a man from an overbooked flight. Following the backlash, they have now increased the payout for people who willingly give up their seats. The airline announced that they will now offer up to $9,950 per seat.
The previous maximum amount was $1,350, so the increase is quite significant. Delta’s CEO Ed Bastian recently defended their booking practices. He said, “I don’t think we need to have additional legislation to try to control how the airlines run their businesses.”
Certainly, the increase in the potential payout for giving up a seat will be more of an incentive should the airline overbook to that level again. As before, only high supervisors are allowed to offer the maximum amount in those situations.