Whether you’re staying for business or pleasure, guests look to their hotels to provide good comfort and service while they’re away from home. Hotels do whatever they can to compete with each other, get us through their doors and into their rooms, even if it means a little fib or shortcut to get you in there. Want to know what’s going on behind closed doors? Here are a few industry secrets you should be aware of. We’ve even included a tip on how to score a free last minute room cancellation. Watch and learn.
Here’s a transcript of the video:
Hotels use all sorts of tricks to get you into their rooms and maximize their profit, even if it means a little fib here or there. Here at Destination Tips, we’ve provided a list of some of those “secrets” you may want to be aware of.
1. Marketing Hype
“Sun, sea, and sand” shouldn’t mean images found in your hotel room’s decorative paintings, and “ocean view” is a worthless term if you have to crane your neck to catch a glimpse. So be wary of “enhanced truths” that are technically true but portrayed in a much more appealing way.
Lots of hotels are plagued with these little critters, which can lurk in the bedding and latch on to unsuspecting guests. If there are no visible stains on them, hotel bedspreads aren’t cleaned. Bedbugs tend to cling to guests and when carriers stay in a room, you’re doomed.
Most modern hotels have windows that open a crack or not at all. Urban legend has it that this is to prevent people from jumping out, but it’s really just a cost-saving measure as too many customers carelessly leave the a/c on while the window is open.
The next time you go to bed in your hotel room, just think—someone could have died there. This is one of the best-kept secrets in the hotel industry, to avoid negative publicity and hotel staff are forbidden to reveal room numbers or details.
5. No Rooms
Hotels always want to be fully-booked so they overbook all the time. If you show up and are turned down, you’re pegged with the term “walking a guest” where, confirmed reservation or not, you’re royally screwed.
6. A Little Hotel Math
Basic pared down room rates are posted after hoteliers chop off a chunk of the actual price, then they sneak those unavoidable taxes and fees back on in the small print you don’t notice until you pay up. This kind of game makes hotels seem cheaper than they really are.
7. Safe Doesn’t Always Mean “Safe”
Don’t forget that most hotels have master keys or a way for staff to get into room safes because lots of guests forget their code or lose their key, so these aren’t the most secure boxes out there.
8. Cheap Deals, Bad Rooms
Hotels earn the least profits from reservations made through internet discount sites. Know that the best rooms are often reserved for those guests who do the complete opposite and book directly through the hotel property.
9. Hotel Glasses Are Usually Dirty
The bathroom glass or cup by the ice bucket may look okay but it doesn’t mean they are freshly sanitized. Housekeeping rarely wash these thoroughly, and some might just give them a cursory wipe down with the same cloth used around the room. Yuck.
10. Free Last Minute Cancellation!
Hotels often charge a cancellation fee if you bow out less than 24 hours in advance. Want to avoid this?
Step one: Call the hotel’s front desk and postpone your booking to a few days later
Step two: After a few hours have passed, call again and request a cancellation of your later reservation. Cha-Ching! Money back in the bank.
“What sorcery is this?”
Easy really, doing it this way gives the hotel a new cancellation time on the new date, which makes the need to keep your deposit null and void. Boo-ya!
If you know of any other hotel secrets, please let us know in the comment section below and don’t forget to like and subscribe!