United Airlines has changed their policy about bumping passengers on full flights. They are no longer allowed to remove people who have already boarded the plane, but may still offer incentives to people to give up their seats before they board.
A United spokeswoman named Maggie Schmerin made a statement about the change.
“We issued an updated policy to make sure crews traveling on our aircraft are booked at least 60 minutes prior to departure. This is one of our initial steps in a review of our policies.”
In addition to this policy, United also recently announced that they will offer more money to people to encourage them to give up their seats if a flight is overbooked. Now passengers could make as much as $10,000 to give up a seat. It’s a huge leap from the previous amount $1,350.
The changes, of course, follow the incident where a man was forcibly dragged from a United flight and bloodied in the process. It was not great press for the airline and they’re clearly trying to make good with their future customers.