Unless you’ve been living in a cave for the last five years, you’ve probably heard of Uber, the tap-and-ride company that’s been designed to seriously irk cabbies everywhere. Uber specializes peer-to-peer ridesharing, a process in which everyday people convert their private vehicles into public transports, providing service that’s theoretically both more laid back than a taxi and cheaper to boot. However, there’s a lot going on with Uber, the current king of ridesharing. Here are a few things to keep in mind about the company.
1. Uber Has No Customer Service Number
Uber has no customer service telephone number. They never have and they probably never will (they do, however, offer email support at firstname.lastname@example.org). This has actually caused serious issues for a New York based design company called Uber Inc. (who registered the name back in 1999) which “received 500 phone calls in four months from frustrated passengers and even drivers looking for their paychecks.”