We stay in hotels for all kinds of reasons—vacation, business, a little bit of both. No matter why, guests expect the best service and comfort hotels can provide. Hotels do whatever they can to drive us through their doors and into their rooms, even if it means a little fib here or there or hushed secret to get you there. If you’re a regular to the hotel scene you may already be aware of the darker side to your stays, and those that aren’t, prepare to be enlightened. What’s really going on behind closed doors?
1. Marketing Hype: Exaggerate Like Your Job Depends On It
“Sun, sea, and sand” shouldn’t mean images found in your hotel room’s decorative paintings, and “ocean view” is a worthless term if you have to crane your neck to catch a glimpse. Then there’s the hotel brochure favorite “a minute from the beach” when the only way to get there in a minute is by running at top speed egged on by wind turbines. The point is, not everything found on a hotel’s website or marketing brochure is what it claims to be, and deeper research is required to get a true view of how things really are.