6. Don’t Insist on Freebies
Try to be realistic when you make your complaint. If the television remote doesn’t have working batteries, don’t ask for your day to be refunded. Many customers try to ask for freebies when making a complaint, but do you really deserve a free stay, a free room service meal or some other discount because of a petty problem? If you discover your room has bed bugs, that’s definitely a time when you could demand a refund, but don’t expect grand benefits from the staff if you tag unreasonable requests onto your complaint. Most hotels have firm policies on whether a complaint deserves, say, a complimentary beverage or a free bathrobe.
