2. Name Drop
If one of the staff members isn’t performing up to snuff or isn’t following your requests, you should definitely drop their name when making a complaint to the front desk. You have a right to a acceptable standard during your stay. If you make a complaint that’s too vague or you don’t provide a name, management might set your complaint aside until they can figure out who’s been servicing your room or failing in their duties. You can make the process go much quicker when you mention a name.